Privacy Policy

Joyful Medical Spa

Effective Date: February 1, 2026

At Joyful Medical Spa, we respect your privacy. We collect limited personal and health-related information to provide services, communicate with you, and operate our practice. We do not sell your personal information. You may opt out of marketing communications at any time. California residents have specific privacy rights outlined below.

1. Introduction

Joyful Medical Spa (“we,” “our,” or “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website, online forms, communications, and services.

By using our website, you agree to this Privacy Policy.

2. Information We Collect

A. Personal Information

We may collect:

• Name

• Email address

• Phone number

• Date of birth (when voluntarily provided)

• Appointment requests or inquiry details

B. Health-Related Information

If you submit information related to medical or aesthetic services, this may include limited health information. Medical information is handled with heightened confidentiality and in accordance with applicable healthcare privacy laws.

⚠️ Website contact forms are not intended for sharing sensitive medical information.

C. Automatically Collected Information

• IP address

• Browser type and device information

• Pages visited and time spent on the website

This information is used for analytics, security, and website optimization.

3. How We Use Your Information

Joyful Medical Spa uses collected information to:

• Respond to inquiries and appointment requests

• Provide medical and aesthetic services

• Send appointment confirmations, reminders, and service-related communications

• Improve our website, services, and patient experience

• Comply with legal, regulatory, and safety obligations

We do not sell personal information.

4. SMS & Email Communications (TCPA / CAN-SPAM Compliance)

By providing your phone number or email address, you consent to receive communications from Joyful Medical Spa, which may include:

• Appointment confirmations and reminders

• Follow-up communications related to care or services

• Practice updates or service information

SMS Consent

• Message frequency varies

• Message and data rates may apply

• Consent is not a condition of purchase

You may opt out of SMS communications at any time by replying STOP to any message or contacting us directly.

5. Marketing Communications

You will receive marketing communications only if you opt in. You may unsubscribe at any time by:

• Clicking “unsubscribe” in emails

• Replying STOP to text messages

• Contacting us directly

Joyful Medical Spa complies with applicable marketing, CAN-SPAM, and TCPA regulations.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and analyze site usage. You may disable cookies through your browser settings, though some features may not function properly.

7. Sharing of Information

We may share information only as necessary:

• With trusted third-party service providers (e.g., scheduling software, analytics, website hosting)

• To comply with legal or regulatory requirements

• To protect patient safety, clinic rights, or property

• With your explicit authorization

All third-party partners are required to maintain appropriate confidentiality and security standards.

8. HIPAA & Medical Privacy

When applicable, protected health information (PHI) is handled in compliance with the Health Insurance Portability and Accountability Act (HIPAA). Medical records and treatment information are maintained through secure clinical systems and are not collected through general website forms.

9. California Consumer Privacy Act (CCPA)

Your California Privacy Rights

If you are a California resident, you have the right to:

• Know what personal information we collect and how it is used

• Request access to your personal information

• Request deletion of certain personal information

• Opt out of the sale of personal information (Joyful Medical Spa does not sell data)

• Not be discriminated against for exercising your rights

How to Submit a Request

To exercise your rights, contact us at:
📧 [info@joyfulmedicalspa.com]

We may verify your identity before fulfilling requests.

10. Data Security

Joyful Medical Spa uses reasonable administrative, technical, and physical safeguards to protect your information. While no system can guarantee complete security, we follow industry best practices.

11. Third-Party Links

Our website may include links to third-party websites. Joyful Medical Spa is not responsible for the privacy practices or content of those sites.

12. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

13. Contact Us

Joyful Medical Spa
Email: info@joyfulmedicalspa.com
Phone: 415-666-2500
Address: 950 Stockton St Ste 207, San Francisco, CA 94108